At D&D Clean LLC, customer satisfaction is our priority. If you are not completely satisfied with a service, please let us know.

1. Service Issues

If you are unhappy with the results of your cleaning, contact us within 24 hours. We’ll schedule a complimentary re-clean of the affected area.

2. Refunds

Refunds may be issued on a case-by-case basis if re-cleaning is not possible or does not resolve the issue.

3. Non-Refundable Circumstances

Refunds will not be issued due to inaccessible areas, lack of utilities, undisclosed conditions, or cancellation outside our policy window.

4. Contact Us

For questions regarding a refund, please contact us directly at dndcleanllc@gmail.com or 608-800-3085.